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Student Services Officer

Annual Salary Negotiable

Clerical and Administrative Workers - Clerical and Office Support Workers

VIC - Melbourne (Post code: 3000)

Recruiting numbers: 1

Expiration date: 11-Dec-2024

Full Time
13-Nov-2024 update visited:
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Job requirements

Educational requirements: Bachelor

English requirements: Competent English

Requirements for skilled employment experience for years: 1-3 years

Required residence status: Temporary visa

Accept remote work: unacceptable

Ideally the successful applicants will have general office experience with intermediate skills in Excel and Word. Previous experience in an office environment is essential. Willingness to learn, attention to detail as well as good communication and customer service skills are a must. You must be available to work between 8am – 8pm to assist our day and evening students. Previous experience working within the international education sector is preferable. Key Responsibilities include: Reception duties and student inquiries; Orientation and Enrolment support; Liaise with the Academic department; Maintain student records; Facilitate student surveys and reporting; Prepare and issue student documentation; Maintain student LMS; Prepare weekly student newsletters Essential Skills/Knowledge: Minimum of 1 year experience in a comparable student services role in education setting working with international and/or domestic students; Familiar with National Code 2018 and ESOS Act (for international students); ASQA RTO Standards 2015; Well-developed customer service skills, with a service attitude; Excellent verbal and written communication skills; Advanced administration and data management/ reporting capabilities; Empathy with international students; Able to work collaboratively, in a team environment, meeting tight deadlines. Willing to cross-skill and to support other Student Services colleagues, when necessary. Confident with office technology, with strong Excel skills.
Contact information
Last online time: 19-Jan-2024 11:28
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Dimond Pony Trading Pty Ltd
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  • VIC
  • 6-10
  • 0-1 Million
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