Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 1-3 years
Required residence status: Temporary visa
Accept remote work: Accept during COVID-19 restrictions only
Location: Richmond, Melbourne
This person will be highly organised, have superb interpersonal skills and a good knowledge of the aesthetic / medical industry. They will be polished, friendly, and articulate. This would ideally suit an individual who may have had a clinical or a therapy background who enjoys administrative tasks, loves guest liaison and a real people person.
Daily responsibilities will be booking treatments, answering the phone, emails, social media content creation and management, facilitating a seamless customer and patient journey, retailing product lines, assisting nurses and doctors and the medical team operationally.
The Requirements of a Clinic Receptionist:
Experience of working within a Skin Clinic, Spa, Hotel, High-end Restaurant or equivalent
Meticulous attention to detail, methodical, able to work in a very busy environment, able to prioritise effectively and be a very good communicator
Ensuring all reception tasks are completed hourly
Basic Social Media skills
Excellent technical English oral & written
Planning & coordination skills
They will be personable with a positive demeanour and first-class customer service.
Excellent administrative skills, good knowledge of Google (Excel /Word / PP) etc.
Canva or photoshop an added bonus although need necessary
Providing customer service to clientele
Building relationships and rapport with all clients
Retailing and product recommendation
Desirable but not essential:
Working within a Medi Spa, Skin Clinic or Beauty Salon
Working knowledge of Cliniko, Timely, Shopify, Woo-Commerce website and booking
Commercially savvy with a proven track record for selling with demonstrable KPI’s in a retail setting
Beauty Therapy or Medical diplomas / qualifications would be advantageous
Benefits
After passing probation you will have access to exclusive
Full Training Given on Software
