Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 1-3 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
As a Computer Service Technician, you will work alongside the Lead Service Technician and provide excellent service and support to our customers. No formal qualifications or experience are required, but any experience with computer hardware, assembly, and builds will be highly regarded.
Key Responsibilities:
Troubleshoot and diagnose tech issues for customers
Assist customers with the sale/supply of new devices and accessories
Assemble new computers and perform upgrades and repairs on existing ones
Prevent and remove viruses and spyware
Install and support software, including phone and tablet repairs and on-site service
To be successful in this role, you will need excellent written and verbal communication skills and a professional phone manner. You should also be able to simplify technical jargon into plain English and multitask effectively. We will provide ongoing development and training to help you learn how to diagnose and fix tech issues as well as how to repair hardware faults.
Working primarily from our McLaren Vale offices, you may occasionally need to travel to a customer's premises for on-site service. This is a part-time position with around 3 days per week, with some flexibility in the hours required.
We foster a healthy work/life balance and are proud of our dynamic, fun workplace culture. As a member of our team, you will also receive a generous staff discount program.
