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Network and Systems Analyst $60,000.00 - $80,000.00 Collect Apply
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Network and Systems Analyst

Annual Salary $60,000.00 - $80,000.00

Professionals - ICT Network and Support Professionals

VIC - Geelong (Post code: )

Recruiting numbers: 1

Expiration date: 05-Dec-2024

Full Time
07-Nov-2024 update visited:
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Job requirements

Educational requirements: Bachelor

English requirements: Competent English

Requirements for skilled employment experience for years: 1-3 years

Accept remote work: unacceptable

Job Description： · Troubleshoot IT issues and perform root cause analysis to identify and resolve problems as escalated from our 24x7 service desk teams (L1/L2) (during business hours). · Installing, and servicing systems from multiple vendors, which include hardware, software, networking products, and operating systems. · Collaborate with other IT teams to ensure functional integration of network infrastructure with other IT systems. . Document configuration changes to ensure consistency and compliance with industry standards in our ITSM platform. · Manage service desk tickets and ensure timely resolution within SLA framework and agreed KPI's · Ability to work autonomously and as part of a team as this is a hybrid role. · Willingness to travel (intrastate, interstate) from time to time to assist with project deployments. Requirements： · At least 2 years of experience in network and systems support. · Good knowledge of network protocols, technologies covering switching, wireless, routing, VLAN's etc. · Experience with monitoring tools and techniques · Good troubleshooting and problem-solving skills. · Be ITIL foundation trained. · Good technical documentation skills including network diagrams (Visio, word and excel). · Good communication and interpersonal skills. · Relevant industry certifications are preferred
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Last online time: 19-Jan-2024 11:28
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Dimond Pony Trading Pty Ltd
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  • VIC
  • 6-10
  • 0-1 Million
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Address: Suite 5, 1/73 Malop Street,Geelong,VIC 3220
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