Educational requirements: Diploma or trade qualification
English requirements: Proficient English
Requirements for skilled employment experience for years: 1-3 years
Accept remote work: unacceptable
Job Descriptions：
Greet patients, visitors, and guests with a friendly and professional demeanor.
Schedule and manage patient appointments, surgeries, and consultations efficiently.
Register new patients, collect and verify insurance information, and update patient records as needed.
Answer incoming phone calls, address inquiries, and provide information to callers in a helpful manner.
Coordinate with medical staff to ensure a seamless patient experience and timely flow of appointments.
Process billing information, collect payments, and issue receipts.
Manage patient accounts, invoicing, and payments with Medicare; knowledge of health fund billing essential
Handle sensitive and confidential information with the utmost discretion
Requirements：
Additional education or certification in healthcare administration is a plus.
Proven experience as a Medical Receptionist or in a similar administrative role, preferably in a medical setting.
Excellent communication and interpersonal skills, both in-person and over the phone.
Strong organizational skills and attention to detail.
Proficiency in using electronic health records (EHR) systems and standard office software.
Ability to multitask and handle a fast-paced environment.
Empathetic and compassionate attitude towards patients and their families.
Knowledge of medical terminology and procedures is an advantage.
