Educational requirements: Bachelor
English requirements: Proficient English
Requirements for skilled employment experience for years: 3-5 years
Accept remote work: unacceptable
Job Descriptions：
• Virus, Spyware, Malware Removal • Format Reinstall of Windows & MAC OSX computers. • System Restores of Windows and MAC OSX computers. • Setup of Network Printers & Scanners • Setup of Shared Media & Mapped Drives • Setup of Modem Equipment including Wi-fi Routers • Hardware Testing of Power Supply, RAM, HDD & CPU • Upgrading of Hardware on Desktop PC and Laptops • Setup of Office 365, Email configuration and testing • Low-level Data recovery • Replacement of Laptop Parts • Setting up local and Cloud Backup Solutions • Setting up IMAP emails on Windows, Android and MAC devices
Requirements：
• A minimum of four years experience in a similar role. • Ability to diagnose and repair any hardware faults on; PC Desktops & Laptops, All-In-One PC's, iMac and MacBook Laptops • Ability to diagnose and repair any software issues including; Viruses, Spyware and Malware ,Microsoft Office especially Outlook. MYOB & Quicken products. Windows XP to Windows 11 and MAC OSX • Can fix mobile phones, tablets and gaming consoles is preferred however not essential • Networking diagnostics and repairs including; Diagnosis of internet connectivity issues, Setup of Modem/Router, Wi-Fi extenders, Network Printers and setup of Shared Folders & Mapped Drives • Customer Service Skills are also a critical part of this role. • Organisational Skills are also key for any successful applicant and you must be able to; follow policies and procedures, punctually manage bookings & meetings, manage ongoing tasks and track their progress daily. • Valid Drivers License • The successful applicant will also need to demonstrate exceptional problem-solving skills and research skills.
