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Customer Service Manager $60,000.00 - $80,000.00 Collect Apply
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Customer Service Manager

Annual Salary $60,000.00 - $80,000.00

Managers - Advertising, Public Relations and Sales Managers

SA - Adelaide (Post code: )

Recruiting numbers: 1

Expiration date: 29-Apr-2025

Full Time
01-Apr-2025 update visited:
Job requirements

Educational requirements: Bachelor

English requirements: Proficient English

Requirements for skilled employment experience for years: 1-3 years

Accept remote work: unacceptable

Job Descriptions: • Devise policies, programs and procedures concerning customer relations and goods and services provided. • Ensuring operational efficiency within the company, for both, face to face and online customers. • Providing direction and feedback to team members. • Managing, motivating and developing staff providing customer services. • Planning and implementing after-sales services to follow up customer satisfaction, ensuring the quality of goods purchased, and modify and improve services provided. • Liaising with other organisational units, retail businesses and customers to identify and respond to customer expectations. Requirements: - Must have 1-3 years’ work experience working in a similar position. - A tertiary background in accounting, management and/or business with previous experience in Customer Service is required. - Show a proven track record of customer service in the past job. - Excellent communication and negotiation skills. - Must be a team player, and have leadership skills with a proactive approach. - Candidates with a good command of English language and computer software would be preferred.
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Last online time: 19-Jan-2024 11:28
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